Shipping policy

U.K Standard Delivery - Royal Mail Tracked 48

Standard Delivery 2-3 working days) £4.95

Free Delivery on orders over £250

Next Working Day Delivery on orders placed by 12 noon Monday - Friday) £9.99

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European Shipping - DHL Express - £22.95 (1-3 working days)

Free Delivery on orders over £250

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AUSTRALIA AND USA SHIPPING - DDP VIA DHL EXPRESS
As of 29th September 2022, Shipments to Australia and USA shipments have duties and taxes pre paid which will be shown at the checkout page. 

Prior to this all international shipments are sent DDU  (delivery duties unpaid)
AUSTRALIA Free Shipping on orders over $400
USA Free Shipping on orders over $270
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UAE Shipping - Dubai ONLY
From 12th November 2022 - NEXT DAY Delivery available - Shipping locally within Dubai - AED40
UAE Shipping - Excluding Dubai
DHL Express Shipping 2-5 days delivery, AED180
You will be responsible for any import vat and duty to paid on your delivery. We do not accept returns on rejected shipments
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Rest Of The World International Shipping - DHL Express 

(2-5 working days) £23.95

Free Delivery on orders over £250

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**When placing your order please ensure that you give your correct address for delivery since we cannot be held responsible for an incorrect address given at the checkout**

REJECTED SHIPMENTS

If you place an order, and then reject the shipment for any reason including due to import vat duties then you will be responsible for any charges incurred in the sending of the order plus the cost for it to be returned to Second Summer. These charges will be deducted from your final refund.

POSSIBLE DELAYS

We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.

TRACKING YOUR ORDER

You can track your order via our shipping confirmation email and from your "My Account". If you do not receive your tracking details, please contact our team directly.

SHIPPING RESTRICTIONS
Due to postal restrictions, Second Summer does not ship to the following countries:

Korea
Algeria
Iran
Pakistan
Syria
Russia

DUTIES & TAXES: ADDITIONAL CHARGES FOR OVERSEAS CUSTOMERS (excluding, Australia & USA)

Please note we are a UK based company and we ship all orders from the UK.

If you are an international customer, your local government may impose import/vat duty charges for bringing in items from other countries. Any additional costs incurred are your responsibility and you may be asked to pay these to be able to receive your order. We recommend looking on your local government website to see if there is a guide on how much the charges may be based on your order value before purchasing from Second Summer - If you order, and decide to reject your shipment due to import charges you will be responsible for the cost of the item being returned to Second Summer - This charge will be advised by DHL at the time of rejection. 

COVID 19 - SHIPPING UPDATE:

Please be aware that we, Second Summer will be posting items as stated above but please bear in mind that some countries are experiencing high delays with items arriving into specific countries which is out of our control.