Shipping policy
U.K Standard Delivery - Royal Mail Tracked 48
Standard Delivery 2-3 working days £4.95
Free Delivery on orders over £300
Next Working Day Delivery on orders placed by 12 noon Monday - Friday £9.99
Rest Of The World International Shipping - DHL Express
(2-5 working days) £23.95
Free Delivery on orders over £300
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**When placing your order please ensure that you give your correct address for delivery since we cannot be held responsible for an incorrect address given at the checkout**
REJECTED SHIPMENTS
If you place an order, and then reject the shipment for any reason including due to import vat duties then you will be responsible for any charges incurred in the sending of the order plus the cost for it to be returned to Second Summer. These charges will be deducted from your final refund.
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.
TRACKING YOUR ORDER
You can track your order via our shipping confirmation email and from your "My Account". If you do not receive your tracking details, please contact our team directly.
SHIPPING RESTRICTIONS
Due to postal restrictions, Second Summer does not ship to the following countries:
Korea
Algeria
Iran
Pakistan
Syria
Russia
DUTIES & TAXES: ADDITIONAL CHARGES FOR OVERSEAS CUSTOMERS (excluding, Australia & USA)
Please note we are a UK based company and we ship all orders from the UK.
If you are an international customer, your local government may impose import/vat duty charges for bringing in items from other countries. Any additional costs incurred are your responsibility and you may be asked to pay these to be able to receive your order. We recommend looking on your local government website to see if there is a guide on how much the charges may be based on your order value before purchasing from Second Summer - If you order, and decide to reject your shipment due to import charges you will be responsible for the cost of the item being returned to Second Summer - This charge will be advised by DHL at the time of rejection.
COVID 19 - SHIPPING UPDATE:
Please be aware that we, Second Summer will be posting items as stated above but please bear in mind that some countries are experiencing high delays with items arriving into specific countries which is out of our control.